Gullrung.com Shipping & Delivery Policy
Our Shipping & Delivery Policy at a Glance
Every Gullrung piece is handmade in our Lahore studio and gift-packed with care before it leaves us. We deliver nationwide across Pakistan and overseas too. If you have any question about your delivery, just message us on WhatsApp at 0336 9999223 and we’ll happily help.
📦 Order handling
- Your order is packed and dispatched within 0-1 day of confirmation.
- Free with every order: a protective plastic bag and a jewelry care guide card.
- Standard Jewelry Gift Box (black cardboard) – Rs 50. It is pre-selected on every product for protection in transit; you can untick it, but we recommend keeping it.
- Optional paid add-ons: hand-carved wooden box Rs 475, custom greeting card Rs 350, waterproof ziplock pouch Rs 50.
🚚 Delivery across Pakistan
- Lahore: usually 2-3 days.
- Other cities in Pakistan: usually 3-4 working days.
- Delivery charge: Rs 99 across Pakistan. Shipping charges are always shown at checkout before you place your order.
- Cash on Delivery is available.
⚡ Same-day delivery in Lahore
- Same-day deliveries within Lahore are fulfilled through third-party logistics (rider/courier service).
- Advance payment is required when requesting same-day delivery, to the account below.
- Once paid, please share a screenshot of the payment with us on WhatsApp at 0336 9999223.
- Charges: the Rs 99 delivery charge added to your order at the time of order placement is borne by Gullrung. The remaining amount charged by the delivery service used is borne by the customer.
🏦 Bank details for same-day advance payment
After paying, send the payment screenshot on WhatsApp: 0336 9999223
🗓️ Planning a Saturday delivery?
Saturday is a half working day for our studio, and we close by 3 PM. If you would like same-day or next-day delivery in Lahore on a Saturday, we kindly request that you place your order in advance so it is in our system on time. We’ll make sure there is no delay on our side and that your piece reaches you in Lahore on the day you want.
🌍 Overseas orders
We ship overseas via DHL. After placing your order, please WhatsApp us and we’ll share the shipping cost for your country.
📩 How to reach us
- WhatsApp: 0336 9999223
- Email: gullrung.jewelry@gmail.com
If your piece ever arrives damaged, please see our Return & Refund Policy, we’ll make it right.
💛 Our Commitment We want every Gullrung piece to reach you safely, beautifully packed and on time, ready to wear or to gift.
